Senior Product Manager Tech, Speed, Delivery Experience Job at Amazon Japan G.K., 東京都

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  • Amazon Japan G.K.
  • 東京都

Job Description

DESCRIPTION

Are you passionate about launching new innovations to unlock the next billion dollar business for Amazon? Are you a Think Big leader who thrives on leveraging technology to enhance the customer experience? Join our team and make a significant, life-changing impact on the way Japanese customers shop online. With a track record of pioneering inventions over the past 20 years, Amazon has emerged as the world's largest internet retailer and marketplace. We are currently seeking a dynamic product-tech (PMT) leader who shares our vision of delivering unparalleled shopping and delivery experiences to customers in Japan.

As a Senior Product Manager Tech, you will play a pivotal role in accelerating our product innovation flywheel to drive a step change in our delivery speeds, Amazon Prime's core value proposition. Your primary focus will be to create an exceptional onsite experience for Japanese customers, ensuring that Prime members enjoy seamless access to the best that Amazon has to offer. You will also be partnering with Amazon's fulfillment operations and supply chain technology organizations to re-imagine the next service tier. Acting as the representative of Japan in global product decision-making, you will localize and lead the implementation of best-in-Japan products that drive improved delivery experience. You will have the opportunity to shape and refine Amazon's speed offerings.

To excel in this role, we are seeking a seasoned thought leader with experience in customer-facing product and/or supply chain operations who can develop a strategic roadmaps with a strong prioritization logic and measurable goals. You should have a hands-on approach, unafraid to dive into execution details when necessary. Excellent communication skills are essential, as you will collaborate effectively with partner teams, influence internal stakeholders to shape our product roadmap, and contribute to future strategic plans.

Join us on this exciting journey as we revolutionize the way Japanese customers experience online shopping, and together, we will continue to redefine the boundaries of innovation in the industry.

Key job responsibilities
The ideal candidate thrives in ambiguity, enjoys complex problem solving, gets into the details and is able to balance bias for action with long-term strategic thinking.

Specifically, they will:
• Lead development of technical products that drive sustained Speed CX improvement, including designing specifications, launch planning, stakeholder management, working in collaboration with Tech partners and key WW leaders.
• Influence and partner with the WW Tech teams to deliver capabilities that promote long-term growth.
• Understand and improve our ability to measure the quality and performance of complex programs;
• Partner with Operations and Supply Chain teams to enhance our customer offering and identify opportunities to offer members unparalleled value.

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience managing technical products or online services

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