Job Description

We are currently recruiting for a Colchester based business, who are seeking a receptionist/patient support coordinator to work with them on a part time temporary basis in a contract that is likely to last 12 months. The working hours are Tuesday and Wednesday, 9am – 4pm.

 
What is the job?

• Effective use of phone system and patient portal to ensure timely communication with patients.
• Data input including patient demographic details and referral details.
• Inputting and checking eligibility of NHS patients.
• Making patient appointments as appropriate.
• Following up enquiries with the aim of converting to appointments if appropriate.

 
What do you need?

• Excellent communication and interpersonal skills are required to deal with both staff and visitor/patients.
• Excellent team work approach with sound communication skills and an ability to work under pressure.
• A flexible and helpful attitude to ensure the smooth running of the department.
• Tact and diplomacy with internal and external colleagues and patients.
• Discretion required in dealing with customers (patients and funding authorities) because of the sensitive nature of the treatment, and confidentiality regulations.
• Good listener, ‘friendly voice at the end of the phone’.

 
Please reach out to the team at Pure if this is of interest to you.

Job Tags

Part time, Flexible hours,

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