Job Description

Position: Medical Office Assistant (FT)

• Greet and check-in patients, ensuring a positive and welcoming experience.
• Answer phone calls and schedule appointments.
• Maintain electronic medical records, ensuring accuracy and confidentiality.
• Assist with insurance verification and billing processes.
• Prepare examination rooms, ensuring cleanliness and organization.
• Assist healthcare providers with administrative tasks as needed.
• Provide exceptional customer service to patients and their families.

Qualifications:

• High school diploma or equivalent required.
• Previous experience working in a medical or dental office preferred.
• Knowledge of medical terminology and procedures.
• Familiarity with electronic medical records systems (e.g., Accuro).
• Proficiency in using office equipment and phone systems.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.

Note:

• This job description is not intended to be all-inclusive.
• The employee may perform other related duties as assigned by their supervisor to meet the ongoing needs of the organization.

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