About This Team:
Our Consultant team delivers high-impact technical consulting to Citrix’s most strategic customers. As part of Citrix’s Unified Services offering, we provide expert guidance across desktop virtualization, networking, security, and observability to help customers maximize the value of their Citrix deployments and drive long-term business impact.
Job Description / Responsibilities:
As a Citrix Consultant, you will be responsible for delivering technical consulting services to key enterprise accounts in Japan. These services are provided as part of Citrix’s strategic investment and are designed to ensure successful adoption, expansion into new use cases, and full value realization of Citrix solutions.
You will:
Lead or support technical engagements in one or more core solution areas: design, deployment, optimization, and best practices
Drive adoption of new use cases, aligned with customer priorities and Citrix’s strategic direction
Influence enterprise architecture decisions and support scalable, long-term platform utilization
Deliver measurable outcomes around user experience, security posture, and operational efficiency
Collaborate cross-functionally with ATS, AE, and Partners to ensure alignment and continuity
Solve moderately complex issues based on experience and analysis, and contribute to continuous improvement
Provide guidance to junior consultants and internal teams as needed
Required Experience / Skills:
Minimum 2 years of hands-on experience in at least one of the following areas:
・Virtual Desktop Infrastructure (VDI)
・Enterprise Networking (e.g., Citrix NetScaler or comparable platforms)
・Zero Trust Network Access (ZTNA)
・Observability and Telemetry Tools
・Public cloud platforms such as Azure, AWS, or GCP
Experience in technical implementation, solution adoption, or operational enablement within enterprise environments
Ability to identify and drive new solution use cases within existing customer landscapes
Bachelor’s degree or equivalent practical experience
Strong communication and problem-solving skills
Language Requirements:
Native-level Japanese proficiency is required for customer-facing activities
Business-level English proficiency is required for internal collaboration and documentation
Optional Experience / Skills:
Experience with hybrid cloud deployments, Windows 365, Enterprise Browser solutions, or Observability solutions
Background in pre-sales, customer success, or partner enablement roles is a plus
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance.
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