Job Description

Clearpoint Health Network (CHN) is one of Canada’s largest trusted providers of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada, meeting the needs of patients while alleviating capacity pressure on public health systems.

Clearpoint Health is recruiting for Billing Clerk- Full Time, Finance Head Office, 190 Atwell Dr., Etobicoke, Ont

Job type: Hybrid

Benefits:

• Competitive Salary
• Health and Dental Benefits -Full-time Employees
• Up to 3% RRSP Matching- Full-time Employees
• Vacation and Personal days

Position Summary:

The Billing Clerk at Clearpoint Health is responsible for overseeing patient billing, insurance claims, and account management. This role involves ensuring accuracy in invoicing, reconciliation, payment processing, and maintaining strong client relationships. 

Key Responsibilities:

• Handle billing inquiries quickly and efficiently, ensuring accurate and timely responses.
• Prepare and forward invoices to the appropriate contacts or departments.
• Monitor and follow up on outstanding bills, working with internal and external teams to ensure timely payments.
• Prepare various reports and spreadsheets related to billing and receivables.
• Collaborate with the finance department to ensure contract specifications are current and procedures are followed.
• Complete online status reports and work to reduce delinquent payments for assigned accounts.
• Support daily operations by submitting, updating, and reconciling billing claims and errors using EMRs and proprietary billing software.
• Manage credit card payment processing, including verification and reconciliation of transactions.
• Identify and capitalize on billing and revenue opportunities for clients.
• Liaise with health authorities to resolve client inquiries and billing errors.
• Ensure accurate and timely completion of government paperwork.
• Provide feedback to improve service offerings based on client interactions.
• Verify data input in the accounting system to ensure final bill accuracy.
• Manage payment reminders, issue invoices and statements, and update accounting records with new payments and balances.
• Respond to client inquiries related to invoices and perform other duties as assigned.
• Cross-train with different centers to ensure consistency and reliability in billing practices across the organization.
• Review billing processes regularly to identify and correct discrepancies and optimize operations.

Qualifications:

• French an asset
• Completion of a medical terminology course is an asset.
• Post-secondary education in business or a health-related field is preferred.
• Proven experience as a billing clerk or in general accounting is required.
• Flexibility to work across different time zones.
• Experience in medical billing and working with EMRs. (Desired)
• Knowledge of the healthcare system is an asset.
• Experience in customer service and data entry.
• Mid–Advanced level in Microsoft Excel
• Resourceful with the ability to learn independently and solve problems.
• Adaptable, with the ability to quickly apply new knowledge and adjust to changes.

Clearpoint Health Network Inc. is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require an accommodation, to apply. 

For accommodation requests during the hiring process, please contact HR@clearpointhealth.ca for further information. 

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity, and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.  

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