Job Description

Appeling point: 

• High-impact Role with Cutting-edge Technology : Take ownership of enterprise-grade Zscaler implementations (ZIA & ZPA), directly influencing global cybersecurity posture through policy design, system optimization, and advanced threat protection.
• Strategic Influence & Visibility : Collaborate with cross-functional teams, including SOC and BISO, to shape security policies and deliver executive-level insights, gaining visibility at senior levels and contributing to business-critical decisions.
• Exceptional Compensation & Multilingual Environment : Earn a competitive annual salary of ¥7 million and above while leveraging bilingual skills (Japanese JLPT N1 and Business English) in a global, technology-driven environment.

Annual salary: 7million and above

Qualifications:

• Manage Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), overseeing daily operational tasks, scheduled activities, and incident queue monitoring while meeting strict SLAs.
• Conduct meticulous PAC (Proxy Auto-Configuration) file modifications and rigorous testing before production releases.
• Respond to client requests and effectively resolved issues through troubleshooting calls for both ZIA and ZPA. - Demonstrate exceptional problem-solving skills, identifying and isolating issues following established processes and obtaining approvals for resolutions.
• Contribute significantly to optimizing system efficiency by identifying and eliminating unused PAC files, firewall rules,URL filtering rules, and Inspection Policies.
• Streamline ZIA policies to enhance simplicity and reduce complexity.
• Design and configured App Segments, Access policies, SIPA policies to enhance security.
• Execute PAC file modifications to redirect traffic towards different Data Centers.
• Set up various office locations in location management through GRE / IPSec tunnels for clients.
• Create policies for SSL inspection, URL & app control, bandwidth control, and file type control.
• Leveraged the Zscaler ZIA proxy solution to provide proxies for servers and OT (Operational Technology) applications.
• Set up Advanced Threat protection, Sandboxing, and Data loss prevention for Zscaler.
• Roll out stable versions of Zscaler Client connectors for production after testing with AD and test groups.
• Create URL Recategorization, wildcards, VPN gateway bypass, Blocked URLs, and domains according to the SOC (Security Operations Center) and BISO (Business Information Security Officer) requirement.
• Administer Zscaler Internet Access and Private Access, overseeing cloud production and conducting rigorous PAC file testing in UAT (User Acceptance Testing) environment prior to official proxy roll-out.
• Deploy Zscaler VPN (ZPA) solution across multiple client locations, ensuring seamless and secure remote  access.
• Create application segments, app connectors, server groups , connector groups and access policy in ZPA.
• Configure the posture profiles for both ZIA and ZPA for client environments.
• Configure and monitored general data center information and key SaaS (Software as a Service) applications (e.g., Office365 Online, Salesforce, Box) using ICMP, or UDP synthetic probes running on user devices in near real-time.
• Possess advanced remote troubleshooting capabilities to perform detailed analyses of problematic devices, including  system process-level monitoring, full network path information with ASN (Autonomous System Number) and ISP (Internet  Service Provider) details, country hop information, and packet tracing.
• Collect real-time device health information, including CPU usage, memory usage, Network IO, Disk IO, Wi-Fi signal  strength, etc., for user devices to ensure optimal performance.
• Set up and managed threshold-based alerting mechanisms for SLA monitoring to ensure compliance with service level  agreements.
• Generate executive insights reports, and digital experience analytics aggregated at organization, location, and application levels to provide actionable insights for decision-making and strategy formulation

Japanese Language:Fluent level Japanese JLPT N1 or Business level English

Company Description

Global Solutions, having now has more than 400 SAP consultants in Japan, who are knowledgeable enough in various business areas provided by SAP and lead the operational transformation at the global level.
We are also a unique group of professionals who have expertise in global AMO and ITO service based on inertia, and in new technologies which lead to “Strategic IT”, such as SAP S/4HANA, Predictive Analytics, and Hybris.
The Company’s Group is staffed with about 10,000 SAP consultants all over the world.
Global Solutions, as a Core SAP Solution Company in Japan, provides Japanese corporate customers with a management platform that is global, seamless, and optimized totally by collaborating with the Company’s Group in and outside of Japan

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