Job Description
Overview Paladin Security: Making the World a Safer and Friendlier Place because we
CARE! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements This position is located at the Calgary International Airport to provide gender specific female pat-downs for all non-civilian passengers in the specified terminal area.
- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- De-escalate crisis situations, provide support and liaise with emergency personnel including police, fire and paramedic resources
- Exercise crowd control
- Provide first aid and medical response when required to any person(s)
- Handle inquires
- Working a variety of hours, afternoons and evenings included.
- Conducting pat-down searches on same gender staff.
- Confiscation of prohibited items.
- Access control - Terminal entry and exit points.
- Ability to adapt to different situations and communicate with a variety of individuals
- All other duties as assigned.
- PLEASE NOTE: Paladin Security may apply a gender-specific (male or female) hiring preference to fill this position, in order to meet the occupational requirements of same gender pat-downs
Job Requirements
- Currently hold a valid Alberta Security license
- Hold a valid RED Restricted Area Identification Card (RAIC) or have ability to work with manager to obtain one.
- Excellent communication skills, both written and verbal
- Excellent customer service skills
- Strong observational skills and attention to detail
- Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the job and the site.
Education Requirements (Any)
High School Diploma/GED
Certification Requirements (Any)
Valid Alberta Security License
RAIC
Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance
Job Tags
Immediate start,