At The Rimrock, it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at:

Scope

To create a comfortable and relaxing experience for everyone using the pool and fitness areas.

Duties and Responsibilities

• Keep all areas of the change rooms, pool, sauna, squash court, fitness room, and Spa deck clean at all times
• Fold clean towels and store in appropriate areas
• Ensure clean towels are always available in the pool and change rooms and take soiled towels to Laundry
• Replenish amenities
• Remove garbage and recycling
• Assist guests with general gym facilities and ensure proper storage of equipment
• Help ensure safety of pool area by keeping floors clean and dry
• Sweep fitness room, squash court, and change rooms floors as needed throughout day
• Daily set up and tear down of Spa deck, ensuring cleanliness throughout day
• Report any health and safety concerns and equipment issues to Spa Leadership
• Assist Spa Concierge team when needed

• Customer service oriented
• Intermediate-level verbal communication skills in English
• Able to work effectively independently and as part of a team
• Flexible to changing priorities
• High standards for cleanliness
• Keen attention to detail
• CPR and 1st Aid training is an asset
• Able to stand and walk repeatedly throughout an 8-hour shift
• Able to lift and carry items weighing up to 22 pounds / 10 kg
• Comfortable working in a damp, humid, and sometimes hot environment

Job Perks & Benefits:

• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.