User Support Technician. Techise. Location 3725 56 St Wetaskiwin, AB. Salary 32.50 hourly / 30 to 40 hours per week. Full time. Day, Weekend. Starts as soon as possible. Benefits: Financial benefits, other benefits. Languages English. Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Experience 1 year to less than 2 years. Work must be completed at the physical Location. There is no option to work remotely. Work setting. Computer hardware or software retailer/wholesaler. Re Location costs covered by employer. Willing to relocate. Responsibilities: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Supervision. 1 to 2 people. Credentials. Certificates, licences, memberships, and courses. Associate Computing Professional (ACP). Cisco certified network associate. Microsoft certified professional (MCP). A+ Certification. Experience and specialization. Computer and technology knowledge. Android. Security software. Word processing software. .NET. MS Windows. TCP/IP. Additional information Security and safety. Bondable. Criminal record check. Transportation/travel information. Travel expenses paid by employer. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive. Manual dexterity. Attention to detail Sitting. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Personal suitability. Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Benefits: Financial benefits. Gasoline paid. Other benefits. Transportation provided by employer. Parking available. Until: 2025-03-03
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