user support technician Job at GLOBAL INFOTECH SERVICES, Mississauga, ON

MjF3MkJ2V1lWVzBEdWsvWWV3YW9rQndaeHc9PQ==
  • GLOBAL INFOTECH SERVICES
  • Mississauga, ON

Job Description

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Networking software
  • Networking hardware
  • Extranet
  • Intranet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Communication software
  • MS Office
  • MS Windows
  • Wireless networks

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Excellent oral communication
  • Initiative
  • Organized
  • Ability to multitask
  • Time management

Job Tags

Permanent employment, Full time, Remote job,

Similar Jobs

Meeker & Wright Special Education Cooperative

Special Education Paraprofessional Job at Meeker & Wright Special Education Cooperative

 ...MAWSECO is a special education cooperative agency composed of seven member school districts: Annandale, Dassel-Cokato, Delano, Howard Lake...  ...instructional support to meet students' unique learning needs. Offer hands-on assistance with daily living skills and behavior... 

Creative Kids LLC

Summer Float Teacher Job at Creative Kids LLC

 ...Summary Beginning in May we will be expanding our team for the summer! If you are looking for seasonal employment, we have opportunities for you! We will be hiring for full-time and part-time positions with the option to continue employment longer if interested.... 

Interior Health Authority

X Ray Technologist Job at Interior Health Authority

Interior Health is seeking an experienced and dynamic X Ray Technologist to join our Medical Imaging department at Cariboo Memorial Hospital in Williams Lake, BC. If Medical Imaging is your passion and you are a reliable, flexible and motivated individual interested in working... 

Laurel Medical Clinic

Medical Office Assistant / Receptionist Job at Laurel Medical Clinic

Medical Office Assistant / Receptionist Location Vancouver, BC : Medical Office Assistant / Receptionist -Must be able to speak fluent Mandarin and English -Busy and well-established medical office in Vancouver -Duties include filing charts, answering the telephone, scheduling... 

Solomon Page

Jr. Data Analyst Job at Solomon Page

Our client in White Plains is looking for a Jr. Data Analyst to join their team as soon as possible! This role requires candidates to report fully onsite during the temporary duration with the potential of hybrid if converted into a permanent employee. The successful candidate...