On behalf of our public sector client, Affinity is looking for a Transition Lead to be responsible for the communications, learning, and change management to ensure that people (internal and external stakeholders) are ready for the change and that future state behaviors are realized by the future state design.

Responsibilities:

• Develop people and culture strategy, including developing an understanding of stakeholders in current state and developing customized change management tactics to ensure adoption

• Develop customized approach for communications, learning, and change management to ensure that future state behaviours are realized and outcome is achieved

• Lead transition on a program, including working with operations to implement each business change to ensure that future state outcomes are achieved

• Provide pre and post go-live support, and design and lead go-live command center and support models, etc.

• Work with benefits measurement team and operations to monitor post go-live metrics and work with relevant teams to make adjustments as required

• Navigate and manage stakeholder relationships

• Build, train, and manage team, including developing approaches and templates and reviewing deliverables and ensuring quality standards are achieved

Qualifications:

• Self-starter and ability to work effectively as an individual contributor, as required, as well as lead and be part of a team

• Strong written and verbal communication skills

• Ability to navigate complex stakeholder environment and build effective relationships

• Experience working in public sector unionized environment

• Experience working on a business transformation program or project

Nice to have:

• Knowledge of the claims process end-to-end

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at or browse our jobs & follow us at

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit

Job Number: 12194