Job Description

I. Position Title

Tire Technician

Incumbent-

II. Position Summary

Responsible for the mounting and dismounting of tire and wheel/rim assemblies Including tire and wheel maintenance related duties and tasks as assigned.

III. Duties and Responsibilities

• Mounting and dismounting of passenger, light truck and medium truck tires as required. This includes new and used installations, rotations, and flat repairs as well as loose mounts & dismounts.
• Mounting and dismounting of agricultural, industrial and Off the Road Tires and wheel/rim assemblies as may be required depending upon the location of the store.
• After dismounting and or disassembly, all wheel/rim components to be inspected for out of service conditions as per training modules as outlined above.
• Maintain working area, shop and outside pads in a clean, uncluttered condition on a daily basis.
• Maintain all hand tools, power tools and equipment in accordance to the specifications of the manufacturer.
• Greet Customers in a friendly and enthusiastic manner and look after their needs and concerns to the best of your ability.
• Answer telephones in a courteous and helpful manner when necessary according to the Integra Tire customer service standards.
• Use a torque wrench of known accuracy to torque all wheels on to vehicles as per training manual standards.
• Receive inventory and check the accuracy of all shipments.
• Uphold the Integra Tire image in all dealings with Customers and while driving company vehicles.
• Wear appropriate Corporate approved clothing.
• Undertake training as per the Customer Service modules and product knowledge courses put on from time to time; in order to be knowledgeable enough to recommend the proper tire for the right application.
• Be able to operate the computer storefront procedures as taught by the store assistant manager or manager.
• Perform his/her duties in a safety conscious manner that protects all employees and customers from injury and/or damage to property, both company and 3'd party.
• Provide assistance to co-workers on an ongoing basis as and when required.
• Other duties as assigned

IV. Reporting Structure

• Reports to Store Manager and/or Assistant Manager

V. Knowledge, Skills, and Abilities

• Ability to work with colleagues in a co-operative manner
• Ability to deal with the public
• Must be physically capable of performing the duties and responsibilities as described
• Valid Yukon Driver’s License required

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