Job Description
Job Description As a Senior Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose and refine the solution. you will play a key role in the development and delivery of our next-generation web applications. You will leverage your full-stack expertise across both back-end and front-end technologies, collaborating closely with designers, product managers, and other engineers to bring our vision to life. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Required Qualifications - Candidate must be located within commuting distance of Mississauga, Canada or Calgary, AB OR be willing to relocate to the area. This position may require travel to project locations.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 6 years of experience in Business Requirement Gathering and Elicitation
- Minimum of 6 years of experience in business analysis, preferably in the telecom industry with Mobile Application Understanding.
- Strong understanding of telecom industry concepts, trends, and challenges
- Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications: - Strong understanding of mobile application development lifecycles and mobile-first design principles.
- Experience in analyzing and addressing the needs of telecom customers, including understanding customer journeys and pain points.
- Strong understanding of telecom industry concepts, trends, and challenges.
- Proven ability to elicit, analyze, and document business requirements.
- Experience in creating detailed functional and non-functional specifications.
- Skilled in using business analysis methodologies and tools (e.g., UML, BPMN, Jira).
- Ability to collaborate effectively with stakeholders at all levels, including technical teams, business users, and executives.
- Strong analytical and problem-solving skills to identify and address business needs.
- Excellent communication and interpersonal skills to facilitate discussions and drive consensus.
- Experience with project management methodologies (e.g., Agile, Waterfall) is a plus.
- Strong communication and collaboration skills to work effectively within a cross-functional team.
- Knowledge of telecom systems and technologies (e.g., network infrastructure, billing systems, customer relationship management).
- Familiarity with data analysis tools (e.g., SQL, Excel, data visualization tools).
- Experience with requirements management tools (e.g., JIRA, Confluence).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 89004 to $ 103042
About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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