Job Description
Job Details
Description Under the general direction of the Clinical Manager, the Team Assistant position performs administrative and secretarial duties in support of the general clinical activities to relieve clinical professional personnel of clerical and administrative details, and to maintain an efficient and effective operation.
REPORTS TO: Clinical Manager
Education And/Or Training Required High School diploma or GED required. Additional training in medical terminology and medical coding preferred.
Experience/Specific Skills And Abilities Required Requires two years of related medical clerical experience sufficient to acquire skills in medical terminology, office organization and communications. Word processing and data base experience required. Excellent knowledge and use of computer software including all Microsoft Office products.
Physical Requirements Ability to lift, push, pull twenty five
(25) pounds without difficulty; able to work extended hours as required and to work under varying levels of stress.
Primary Responsibilities - Provides administrative/clerical support for Clinical Manager and all activities of the Team.
- Receives, through HOSF receptionist, all telephone calls regarding patients/families assigned to Team members; screens calls, responds to questions within position’s responsibility and forwards other calls on to Clinical Manager.
- Responsible for coordination of support activities for the Interdisciplinary Group, including processing paperwork during/after meetings, ensuring proper signing of all required documents in a timely fashion and submitting any paperwork to be scanned into patient charts.
- Maintains team agenda daily with any updates including all admissions and deaths.
- Schedules and assigns patients to specific disciplines. Also responsible for finding proper coverage for patients when needed.
- Provides coverage for other Team Assistants when absent or require assistance as determined by Clinical Manager.
- Acts as support person for durable medical equipment order and tracking process.
- Participates in Quality Assessment and Performance Improvement projects as directed.
- Follows HOSF procedure to ensure that al Enclaras are signed and faced back in a timely manner.
- Sets up and maintain office files of reports, correspondence and other information for Team activities.
- Completes various request forms for office supplies and equipment as directed.
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