Job Description

REPORTING STRUCTURE:

Position Title: Store Manager • Reports to: District Manager • Supervises: Sales Leadership Team & Store Team (store associates)

QUALIFICATIONS:

•Proven ability to drive sales results through a strong level of business acumen

•Demonstrated success in talent development/management

•Strong communication skills and ability to foster a customer focused selling culture

•Availability for varied weekly shifts including weekend, closing and peak shifts

•Prior sales management experience

•Bachelor's degree or equivalent experience

ROLES AND RESPONSIBILITIES:

Accountable to delivering sales plan through effective management/delegation of store and operational tasks.

Building High Performing Teams:

• Attract, hire, develop, inspire and retain top talent • Coach, develop to maximize the success and selling potential of all associates • Build schedules leveraging business acumen to increase sales • Set and reinforce clear and aligned expectations, performance, results and accountability with all associates • Effectively and fairly manage and drive high performance of all associates • Build a team that works well together based on the needs of the store • Ensure onboarding and continued training of the associate team.

Selling Effectiveness:

• Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all activities • Ensure team communication; reinforcing that associates at every level are focused and accountable to selling • Build highly satisfied and loyal customer base through engagement, conversion and capturing customer e-mail • Direct workforce management activities • Set the direction and goals for the day/shift when associates arrive for work • Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.

Telling The Brand Story:

• Make good, fact-based shopkeeper decisions that keep the store full and abundant • Execute and sustain Magazine direction to optimize business and bring the product story to life• Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences• Lead consistent focus on delivering emotionally engaging customer experiences• Implement company selling strategies• Execute visual standards and maintain a safe, inviting store appearance.

Operational Excellence:

• Direct inventory management activities• Manage controllable expenses• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive• Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues • Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities• Maintain policies and procedures • Incorporate Asset Protection and safety messages into daily operations

* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store

Job Type: Full-time

Benefits:

• Dental care
• Employee assistance program
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekends as needed

Supplemental Pay:

• Bonus pay

Experience:

• Store Manager: 5 years (preferred)

Work Location: In person

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