Job Description

Selling points

• International culture and English-speaking environment
• Friendly and supportive team culture
• Impactful product
• Remote work policy! You may come when there is a team gathering/meeting
• Various benefits: language support, learning support etc.

C ompany Profile

• My client is a global payments platform, integrated with over 70 international partners and powered more than 10,000 merchants. The business is growing fast and team expanding at the same time. We have flexible and international culture, and we welcome people from different backgrounds.

The Role

• Design, implement, and maintain our observability stack (metrics, logging, tracing, dashboards).
• Define and monitor SLIs/SLOs to ensure service health and reliability.
• Correspond with engineering teams to instrument applications for better visibility.
• Build and maintain dashboards and alerts that provide actionable insights and minimize alert fatigue.
• Troubleshoot system performance and reliability issues using observability data.
• Educate and guide engineering teams on best practices in monitoring, alerting, and incident response.
• Contribute to postmortems and continuously improve system transparency and resiliency.

Y our Skills

Requirements

• 3+ years in SRE roles.
• Hands-on experience with observability tools, preferably Datadog.
• Proficiency in Terraform.
• Background in software development.
• Proficiency in at least one scripting or programming language (Ruby/Rails, Python, Go, Shell Script, etc.).
• Experience working with AWS.
• Familiarity with monitoring design principles: RED, USE, SLI/SLO, alert tuning.
• Ability to analyze logs, metrics, and traces to diagnose issues and identify trends.

Nice to haves

• While not specifically required, tell us if you have any of the following.
• Knowledge of CI/CD pipelines and integrating observability into build and deploy processes.
• Familiarity with incident response, on-call rotations, and post-incident reviews.
• Business-level Japanese.

Salary

• 9,000,000 yen - 12,000,000yen

Location

• Tokyo

Reference number : 06940-0013225574

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