Job Description
Role : Senior Jira Application Administrator
Client: State of LA
Location: Remote Job ID: SR-5225813
Duration: Longterm The scope of the proposed services will include the following: ● Part time support with an estimated average of fifteen (15) hours per week.
● Respond to State communication, initiated by the State during the State’s core hours as stated in the Period of Performance section, within 1 hour of communication being sent for communication clearly marked as “critical” or “emergency” and within 2 hours of communication being sent for all other communication.
● Assist with emergencies and critical deadlines on State holidays, weekends, and hours outside of the State’s core business hours.
● Provides maintenance, support, troubleshooting, and updating/upgrading of Jira
● Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications
● Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
● Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.
● Assist State personnel and/or other outside resources with upgrades of the Jira environment as necessary.
Expertise and/or relevant experience in the following areas are mandatory: ● Experience performing upgrade of multi-node data center instance (9.x version minimum)
● Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)
● Experience creating and updating Bash scripts
● Experience maintaining CRON table entries
● Experience creating and updating Groovy scripts
● Experience using RHEL command line
● Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary
● Experience with TSQL and creation/alteration of SQL Server database objects (e.g., stored procedures, views, tables, etc.)
● Experience performing Jira project configuration including customized workflow postfunctions, custom listeners, custom events, and complex work item security schemes
● Experience constructing JQL including advanced functions
Expertise and/or relevant experience in the following areas are desirable but not mandatory: ● Certification as Jira Administrator
● Set up and use of Jira API's
● Configuration of external application integrations (ex: GitHub and Bamboo) and Atlassian Marketplace 3rd party applications
● AD/LDAP connection and configuration
● HTML/Javascript
● Structure
● Zephyr Squad and/or Zepyr Scale
● Basic understanding of load balancing and networking
Job Tags
Remote work, Holiday work, Weekend work,