Role purpose
The selected applicant will be required to work within the Crisis and Security Consulting team to develop and service clients throughout Japan or other such locations as they may be directed by the Company, including Australia Pacific, Greater China, and India
This is a fee earning role for an experienced crisis management, business continuity and resilience professional who delights in being both an “individual contributor” and a key team player, leading, developing, managing and delivering high quality complex projects to clients across the region.
You will build and maintain successful relationships with existing Control Risks clients and identify and pursue new clients and business opportunities to expand the resilience and crisis management practice in the region.
You are forward looking, able to advise clients at middle and senior management level on resilience and crisis decision making, crisis response and developing effective resilience and crisis management frameworks and high functioning crisis management teams.
You are well networked within the industry
Role tasks and responsibilities
Build strong and profitable client relationships across a portfolio of multinationals, NGO’s and Government clients.
Working closely with existing resources in the market, generate commercial opportunities with new and existing clients.
Lead on the scoping and delivery of resilience consulting tasks including crisis management planning and training, risk management, and business continuity. Utilise specialist resources from around the APAC region and the Group to profitably deliver high quality outcomes for clients.
Lead on specialist crisis response tasks and reactive complex problem solving engagements, including assisting clients response to critical security incidents, product recall, extortive threat, regulatory investigation, employee malfeasance and cyber breaches.
Conduct and assess training and exercises for executive management teams to test and validate an organisation’s crisis management and business continuity capability.
Assist the development of strategic, tactical and operational level instruments including crisis and business continuity management documents to internationally recognised standards or practices customised for individual organisations.
Actively contribute to thought leadership, marketing and business development activities in Japan and throughout the region.
Prepare and submit verbal and written reports to a high standard for the use of internal or external stakeholders.
Maintain cooperative relationships with staff, contractors, joint venture partners, government representatives, particularly police and military, regulatory bodies and industry groups.
Work as part of small teams including as part of client teams or with external contractors/consultants.
Requirements
Knowledge and experience
Experience:
15 years’ experience in a resilience and business continuity discipline
Prior experience developing and implementing crisis or risk management programs, preferably in the client and consultant role
Sound knowledge of, and experience in implementing, current international risk consulting standards and methodologies
Crisis and emergency management planning and response
Delivery of BIA, BCP and risk assessment projects
Design and delivery of presentations and/or training activities
Knowledge of management, group dynamics and leadership theory is advantageous
Working knowledge and experience in advising on, developing and applying methodology and related framework using the below standards
– ISO (31000:2009) and specifically aligns with the ISO 22300 series, specifically in this case:
– ISO 22301:2019 – Security and Resilience - Business Continuity management systems
– ISO 22313:2012 - Societal security - Business continuity management systems
– ISO 22317:2015 - Societal security - Business continuity management systems Guidelines for business impact analysis (BIA)
– BSI 65000:2014: Guide to Organisational Resilience
Ability to:
Work under pressure, respond to fast moving challenges and guide clients in solving complex problems with incomplete information in an environment of uncertainty
Create and maintain good working relationships with internal and external stakeholders
Work independently with limited direction, including offshore
Work for extended periods, if necessary, to meet deadlines
Use high-level analytical and conceptual thinking
Use initiative and be proactive in managing issues
Employ high-level oral and written communication skills
Deliver engaging presentations and authoritative advice to middle/senior management teams and boards
Qualifications and specialist skills
Essential
Completed a university degree in a relevant field, including, but not limited to, risk, international security, counterterrorism or international relations.
Preferred
Project management methodologies and skills
Workplace training and assessing
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