Residential investigator Job at DEPT OF HEALTHMENTAL HYGIENE, New York, NY

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  • DEPT OF HEALTHMENTAL HYGIENE
  • New York, NY

Job Description

The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Communicable Disease (BCD) monitors and analyzes trends in disease data and provides consultation to the medical community and the public on the recognition, prevention, and control of communicable diseases. BCD is responsible for the surveillance, prevention, and control of over 70 infectious diseases including foodborne, enteric, waterborne, respiratory (including COVID-19), zoonotic, and vector-borne diseases.

Reporting to the Supervisor and working with the Community Engagement and Health Education (COHE) Unit which provides health educational materials and outreach to the community to support them in reducing the risk of disease transmission of infectious diseases or conditions. The unit works closely with BCD units, various partners across the Health Department and other city agencies to respond to infectious disease issues promptly and effectively. The Residential Settings Investigator will lead planning of all outreach and health education activities, tracking and reporting program metrics and production, development and maintenance of health education materials.

Duties Will Include But Not Be Limited To

  • Manage health education priorities within the bureau to plan, coordinate, and monitor community outreach initiatives related to infectious diseases, such as COVID-19, flu, RSV, malaria, hepatitis A, legionella and others.
  • Organize and facilitate outreach initiatives within the community to address disparities in health access and information, focusing on underserved populations.
  • Assist in the monitoring and maintaining of critical health educational materials, inventory control and ordering processes for health education materials an incentive items to support outreach and education programs.
  • Update and develop outreach and health education materials such as slide decks, training activities, handouts, lesson plans and resources to support community outreach and ensure they incorporate a racial equity lens.
  • Develop and maintain collaborative relationships with colleagues within DOHMH, and external partners, to align and enhance health education initiatives.
  • Track and evaluate outreach and education data to prepare comprehensive reports highlighting the impact of community outreach programs on health equity and infectious disease control.
  • Attend and present at meetings with internal and external stakeholders to support Community Engagement and Health Education activities.
  • Support seasonal staff and interns during peak outbreak activities.
  • Participate in the Incident Command System to support emergency response activities as needed.
  • Work on special projects as needed.


Preferred Skills

  • Ability to support seasonal staff and interns during peak outbreak activities.
  • Participate in the Incident Command System to support emergency response activities as needed.
  • Strong proficiency working on special projects as needed.


Why You Should Work For Us

  • Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (
  • Benefits: City employees are entitled to unmatched benefits such as:
  • a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
  • a public sector defined benefit pension plan with steady monthly payments in retirement.
  • a tax-deferred savings program and
  • a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.


Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.


55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Tags

Remote job, Full time, Seasonal work, Work from home, 2 days per week,

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