Job Description

Our client is seeking an eager, organized, and detail-oriented professional to join their team as a User Experience Partner — a dynamic role that blends Property Administration and Tenant Services Coordination.

Are you a natural problem-solver who thrives on creating seamless experiences for others? Do you bring the polish of customer service together with the precision of administrative support? If so, this could be the perfect fit.

You will be supporting day-to-day property needs, resolving inquiries, coordinating vendor work, and helping bring community-focused initiatives to life. You’re someone who communicates clearly, builds strong relationships, and stays organized no matter how fast things move.

If you're excited by the idea of contributing to something bigger, in an environment that values professionalism, collaboration, and service excellence — we’d love to hear from you!

Advantages
What’s in it for YOU:

• Compensation of $56,000-68,000 annually depending on experience.
• 3 weeks vacation, 6 personal days and half days before long weekends.
• Benefits package from day one including vision, dental and health spending, RRSP.

• Monday-Friday 9:00am-5:00pm - 5 days a week in-office.
• Located in downtown Toronto, transit friendly location.

Responsibilities
What YOU will be doing as the User Experience Partner:

• Support users with daily inquiries, including billing, AR/AP, POs, lease admin, service requests, and telecom.
• Maintain and report on service contracts, fee schedules, and parking agreements.
• Provide accurate and timely AR/AP reporting and assist with asset planning.
• Coordinate internal program initiatives and vendor work, ensuring service levels and compliance.
• Liaise with Technical Services to resolve user concerns promptly.
• Support user engagement through events, communications, and surveys.
• Deliver excellent service to users, vendors, and colleagues while fostering strong relationships.
• Complete property information requests and ensure proper documentation and filing.
• Assist with emergency preparedness and response, keeping plans updated.
• Uphold safety and security protocols and assist with other assigned duties.

Qualifications
What YOU bring to the table:

• At least 2 years’ customer service, hospitality or administrative experience.
• Previous Yardi experience an asset.
• Excellent customer service, organization, and multi-tasking skills.
• Strong verbal and written communication and people skills, including a proven ability to build relationships.
• Advanced computer skills with sound knowledge of MS Excel and MS Word.
• Team player with the ability to work under pressure in a fast-paced environment.

Summary
If you meet all or most of the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. show more

Job Tags

Contract work, Downtown, Monday to Friday,

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