Job Description

The Pharmacy Technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery.

• Communicates among a number of individuals, including patients, co-workers, insurance companies, and prescribers.
• Demonstrates compassion and care by proactively identifying and resolving potential problems.
• Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation.
• Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles.
• As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.
• Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.
• Responsible for continued professional growth and development.

Other Duties & Responsibilities:

• Reads, understands and complies with all Standards of Conduct, JCAHO policies, etc.
• Adheres to NeighborHealth standards of Employee Conduct and all related policies and procedures by:
• Demonstrating excellent customer service.
• Showing respect to other employees.
• Adhering to standards of cultural competency and non-discrimination.
• Adhering to standards of privacy.
• Adhering to attendance and other policies and utilizing appropriate notification and other procedures.
• Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.
• Upholds procedures and systems to safeguard the confidentiality of all patient and employee information. 

Knowledge, Skills, and Abilities Required: 

• Education : High School graduate or GED required. Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy.
• Experience : Must have completed Pharmacy Technician Trainee requirements.
• Skills/Abilities : Ability to work on a team in a fast-paced environment. Excellent communication skills in English as well as basic reading and math skills. Computer proficiency with an electronic medical record. Commitment to exceptional customer service.

Benefits:

• Medical, Dental, And Vision Coverage.
• Life And Disability Insurance.
• 401(K) Retirement Plan.
• Tuition Reimbursement.
• Flexible Spending And Transportation Accounts.
• Paid Holidays, Vacations, Sick, And Personal Time.
• Generous Staff Development Benefit.
• Excellent Malpractice Coverage.
• Pet Insurance.
• Free Parking.
• And Much More.

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