Job Description

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Pet Groomer

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.  

Benefits that benefit you

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARY

PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.  

PRINCIPAL RESPONSIBILITIES

include, but are not limited to, the following and may vary depending on store characteristics and needs: 

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures. 
• Recommends additional health and wellness solutions with pet parents based on pet’s needs. 
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register. 
• Greets pet parents, answers their questions and assists with making reservations in the salon. 
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.  
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.  
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics. 
• Recommends, informs, and sells merchandise and services. 
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist. 
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Assists and works in other departments as required. Other duties may be assigned. 
• Participates in our culture of Belonging and Recognition.   
• Follows all Company Policies and Procedures. 

QUALIFICATIONS

• Prior grooming experience; or 6 months of experience in the Stylist in Training job with Successful completion of PetSmart’s Salon Academy training and safety certification. program or passes the salon technical evaluation.  
• Proficiency in computer applications. 
• Ability to react under pressure and maintain composure.  
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed 
• Strong organizational skills and attention to detail and safety measures  
• Strong written and verbal communication skills. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! 

*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at 

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

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