Primary Duties & Responsibilities:
Patient Care
Interacts directly with patients in clinic setting and completes routine tasks that may include obtaining vital signs, phlebotomy, completion of tests and verification of medications.
Communication and Documentation
Directs the patient's flow assisting with various procedures/treatments and completes various documentation including requisitions.
Routes phone messages, patient questions to the appropriate personnel.
Assists with care coordination performing tasks such as calling patients with test results, scheduling, assisting with return calls and admissions; monitors new and returning patient contacts.
Completes various paperwork.
Answers basic questions regarding treatments, diagnosis and/or procedures.
Equipment and Supplies
Monitors supply inventory, ensures adequate supplies on hand, equipment or garments are available and that all meets required compliance standards.
Cleans and stocks exam rooms and sterilizes equipment.
Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established standards and Washington University policies.
Complies with OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Exposure to blood-borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Physical Effort
Typically sitting at desk or table.
Typically standing or walking.
Typically bending, crouching, stooping.
Repetitive wrist, hand or finger movement.
Occasional lifting (25 lbs or less).
Equipment
Office equipment.
Clinical/diagnostic equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
Work Experience:
Skills:
Driver's License:
Required Qualifications:
Basic Life Support certification must be obtained within one month of hire date.
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).Â
Preferred Qualifications:
Some healthcare training or coursework.
Education:
Vocational Diploma - specific trade or career - Medical Assistant
Certifications:
Work Experience:
Skills:
Anatomy, Effective Written Communication, Electronic Medical Records (EMR), Healthcare Service, Interpersonal Communication, Medical Terminology, Oral Communications, Patient Interactions, Patient Support, Physician Communications, Physiology
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
For frequently asked questions about the application process, please refer to our External Applicant FAQ .
If you are unable to use our online application system and would like an accommodation, please email  CandidateQuestions@wustl.edu  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit:
About Washington University in St. Louis
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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