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Description
General Job Description The Privileged Access Management team collaborates with application owners, architects, and developers in order to integrate security tools such as CyberArk to protect access to American Airlines privileged accounts. This individual is responsible for the install, configuration, ongoing support and analysis of CyberArk CorePAS and Endpoint Privilege Management solutions. Job Qualifications Minimum Qualifications - Education & Prior Job Experience 3-5 years over all experience in Windows/Active Directory administration, with at least 1 year of experience in identity management, access management, and/or privileged access management Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Preferred Qualifications Education & Prior Job Experience 6-9 years over all experience in Windows/Active Directory and Linux administration with at least 2-3 years' experience in Privileged Account Management with CyberArk PAM Administration Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Skills, Licenses & Certifications Preferable to have professional certification from CyberArk Experienced with implementation & integration of PAM solutions, including cloud native PAM offerings Strong technical understanding of user management in Windows and *nix based environments Strong technical understanding of DNS, Networks, Firewalls, Load Balancers, SSL Certificates Experience in performing Privileged Account Management with excellent understanding of the underlying business processes Working understanding of Agile Framework Language & Communication Skills Ability to effectively communicate both verbally and written with all levels within the organization Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills Ability to work well within a team environment, as well as independently Essential Job Functions Work on Defining Access Control, User Entitlements, Manage Applications Credentials, User Access Policy Management etc. Perform Privileged Access Reviews, Compliance Reporting, Access Control Processes and other associated tasks with Privileged User Management. Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements Monitors performance and capability of systems and provides recommendations based on the current threat landscape Maintains centrally managed consoles and critical infrastructure that enables our teams to manage third party security technologies Collaborates with Product Management in order to align with established roadmaps Researches, evaluates, and implements new technologies and product lines, in order to enhance current processes, security, and performance Provides innovative solutions to continue the enhancement and proficiency of our systems Participates in an on-call rotation for any escalations outside business hours, and top tier escalation support for Operations based teams Oversees and supports releases during the evening Travels occasionally, as needed

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