Job Description

Operations Manager (Waste Hauling) Location Upper Marlboro, MD :

Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as well as container delivery and pick up, in a geographically dispersed area. The position manages a team of Operations Supervisors, , Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential customers throughout the business unit. The Operations Manager - Hauling works with his or her General Manager, and other managers in the business unit, to execute a local market strategy that complements the Area's overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The Operations Manager - Hauling oversees all matters related to collections operations, effective safety and accident prevention programs, compliance with standards and drives change management initiatives that contribute to the growth and durability of the business unit.

PRINCIPAL RESPONSIBILITIES:

• Manages a staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.
• Implement and execute plans to complement the business unit's strategic and operating plan; champion the execution of tactical initiatives within the Business Unit to maximize the customer experience, growth and durability, while optimizing profitability.
• Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses.
• Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met.
• Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
• Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
• Approve expenses and manage budget for the operations department including approval of purchase orders and vendor pricing.
• Develop a best-in-class team and workplace culture and effectively manage performance and talent development; drive best-practice sharing.
• Build and maintain strong and effective relations with relevant government, community and environmental groups

Qualifications

• Minimum 5 years experience in the waste collection industry.
• Bachelor's degree in Business Administration, Operations Management, or a related field
• Proven experience in an operations management role or similar capacity within a relevant industry.
• Strong leadership skills with the ability to motivate and develop teams effectively.
• Excellent analytical and problem-solving abilities with a keen attention to detail.
• Proficient in using operational management software and Microsoft Office Suite.
• Exceptional communication skills, both verbal and written, with the ability to interact effectively at all levels of the organization.
• Knowledge of industry best practices and regulatory requirements is a plus.

If you are passionate about driving operational excellence and are ready to take on new challenges in a dynamic environment, we encourage you to apply for this exciting opportunity as an Operations Manager for our Waste and Recyclables collection division.

Job Type: Full-time

Pay: $115,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Upper Marlboro, MD 20772 (Required)

Ability to Relocate:

• Upper Marlboro, MD 20772: Relocate before starting work (Required)

Work Location: In person

Job Tags

Full time, Work at office, Local area, Relocation, Shift work, Weekend work,

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