About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role:
Four Seasons Hotel Westlake Village is seeking a Onyx Server to join our dedicated and dynamic team! A ssist our guests in creating seamless and memorable dining experiences. The Onyx Server has an eye for detail, actively greets guests, delivers food and beverages, anticipate guests' needs, and are knowledgeable about all available beverage and menu options.
What you will do:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables, buffets, and food stations
What you bring:
High school education or equivalent experience
Minimum of 2 years of prior serving experience in an upscale restaurant
Ability to carry and balance a tray
Requires reading, writing and oral proficiency in the English language.
The ability to have strong communication skills between co-workers and guests.
Successful candidate must possess legal work authorization in the United States.
What we offer:
Hourly Range: $16.00
Company Match 401K Plan
Complimentary stays at Four Seasons Worldwide
Complimentary meals in our Wellness Café
Laundered Employee Uniform
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Schedule & Hours:
This is a part time position
Thursday - Sunday PM availability is required
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