Job Description

*** We appreciate all applicants, however, only application with valid work authorization in Canada will be considered.

Located at the city center of Fort Saskatchewan, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction.

We are a passionate, and growing team, and are looking for energetic, enthusiastic professionals with interests in hospitality to join our Front Desk team.

As a Night Auditor, you understand the importance of an efficient and welcoming check-in experience for our guests, and are committed to going above and beyond to make guests stay memorable. With your engaging smile, warm personality and customer service focus, you will be empowered to deliver on our mission of "Creating a memorable experience for our guests".

This could you be your launch pad to advance your career in hospitality!

Duties & Responsibilities:

• Conduct night audit procedures efficiently and accurately, including reconciling daily transactions and preparing reports for management
• Provide warm and courteous service to guests during the overnight shift, including check-in and check-out processes
• Monitor hotel security and respond promptly to any guest inquiries or concerns
• Handle reservations, including booking, confirmation, and cancellation procedures
• Assist with guest requests and inquiries, providing information about hotel services, amenities, and local attractions
• Ensure the cleanliness and organization of the lobby and public areas throughout the night
• Collaborate with other hotel departments, such as housekeeping, to ensure a seamless guest experience
• Perform any additional duties or special projects assigned by management

Qualifications:

• Previous hotel or guest service experience is preferred
• Training will be provided to the right candidate
• Good communication skills, and fluent in English
• Detail oriented and an experienced problem solver
• Able to multi-task and handle multiple priorities
• A team player with a positive attitude
• Post-secondary education in a hospitality program is an asset

Benefits:

• Opportunities for advancements
• Flexible schedule
• Employee discount rates

Job Types: Part-time

Job Type: Part-time

Benefits:

• Flexible schedule
• On-site parking

Schedule:

• Evening shift
• Every Weekend
• Night shift
• Weekends only

Work Location: In person

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