Night Auditor / Receptionist Job at Best Western Ville-Marie, Montréal, QC

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  • Best Western Ville-Marie
  • Montréal, QC

Job Description

Night Auditor / Receptionist Location Montréal, QC H3A 1W7 :

Job Overview:

We are seeking a dedicated Night Auditor to join our team at a hotel in the hospitality industry. The Night Auditor will play a crucial role in ensuring guest satisfaction during the overnight hours.

Duties:

  • Auditing, balancing, and verifying daily revenue documentation
  • Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information
  • Answering phones, scheduling wake-up calls, and assisting with reservation requests
  • Responding to guest inquiries, complaints, and concerns
  • Balancing cash drawers, record errors, and reconcile receipts
  • Ensure the security of the premises during the night shift
  • Promoting hotel services and features

Requirements:

  • Bilingual (English and French)
  • Previous hotel-related experience is a plus
  • Ability to communicate with public, hotel staff, and management in a professional manner
  • Knowledge of surrounding areas and local events
  • Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures.
  • Knowledge of proper telephone etiquette
  • Must be able to work weekends and holidays
  • Work hours are from 11pm to 7am

Job Types: Part-time, Permanent

Pay: $20.00 per hour

Schedule:

  • 8 hour shift
  • Night shift

Ability to commute/relocate:

  • Montréal, QC H3A 1W7: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Can you work from 11pm-7am (overnight shift)?

Experience:

  • Bilingual: 1 year (required)
  • Customer service: 1 year (preferred)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Permanent employment, Part time, Local area, Relocation, Shift work, Night shift,

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