Job Description

Network Specialist

Designated office:

Eastlink

2129 Sunnidale Road,

Barrie, ON.

This position is:

On-site - working all 5 days per week in the Office

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Reporting to the National manager of Telephone Operations the Business CPE/ Network Specialist is responsible for the installation, maintenance and support of Eastlink’s Business Customers (Data and Telephone). The candidate will ensure the integrity of the network and the successful delivery of high value services to corporate and residential customers. This will include the installation, maintenance, Auditing and modification of equipment and wiring; offering technical and logistical training and support; coordinating contractors for installation and maintenance work; assisting with upgrades and troubleshooting.

Responsibilities:

• Install, maintain and repair site electronics - satellite receivers, analog modulators, encoding equipment, digital multiplexers and other digital headend equipment.
• Participate in 24Hr technical coverage of the Headend and digital platforms (Nationally).
• Review logs/monitoring platform to ensure 99.995% availability
• Respond to plant and headend problems in an on-call situation.
• Cable wiring - structural cabling, cable management and ensuring quality of work (cable types but not limit to - mini cable, CATV, balanced audio and CAT5 E).
• Installation of AC and DC power (distribution panels) and grounding cables.
• Manage remote sites (travel required).
• Other duties and responsibilities as assigned.

Qualifications:

• 3-5 years of CATV environment or equivalent experience.
• Knowledge of fiber optics and CATV equipment, RF analog/digital video equipment, satellite dish maintenance and setup.
• Knowledge of network protocols (TCP+UDP), MPEG-2/MPEG-4, Multicasting and related test gear/methods.
• Knowledge of L-Band signal analysis, transport and distribution.
• Ability to work shifts, weekends and Holidays (on-call rotation).
• Ability to work on ladders.
• Computer Operations - understanding of SSH, Telnet, TFTP, FTP/SFTP, BootP and basic understanding of operating systems (i.e. Windows, RedHat, Suse, etc.)
• Excellent oral and written skills.
• Must have a valid license.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your career started with us and stay with us, your journey begins here!

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