Job Description

Join our team!

At Clinique Dro, we specialize in Bio identical hormone replacement, and we believe that our team plays a vital role in improving our patients' quality of life. We're committed to delivering exceptional patient care while ensuring a positive experience for our patients.

An exciting opportunity to join a supportive and dynamic team!

Dre. Roxanne Ouellet is seeking a Medical Office Administrator to join the team at Clinique Dro. As a vital member of our team, the Medical Office Admin will play an essential role in within our clinic. If you have experience in administration within a health care setting and consider yourself to be a strong communicator who is organized, compassionate, and innovative, this may be the perfect opportunity for you!

Key Responsibilities, as required/applicable:

• Coordinates patient care throughout the clinic: checking in, prepping, escorting to exam rooms, and preparing exam rooms for the next patient.
• Manages incoming/outgoing inquiries by phone and in person in a helpful, respectful and efficient manner.
• Manages and maintains clinic schedule.
• Provides general administrative support to the team.
• Maintains electronic medical records via EMR software and prepares routine and ad hoc reports using the EMR system.
• Processes incoming and outgoing mail, faxes and general correspondence.
• Helps order and re-stock office and clinical supplies, ensuring that exam rooms are stocked appropriately.
• Performs billing procedures (processing payments for provincial, third party, uninsured services and reconciliation).
• Assists with coordination of referrals to specialists, diagnostic imaging, and laboratory testing and conveys pertinent information to the patient.
• Performs all other related administrative tasks or special tasks.

Working Conditions & Location:

• The Medical Office Admin position requires availability to work on-site from Monday to Thursday, and the successful candidate will have the ability to work from home on Fridays, once their training has been completed.
• Our clinic operates Monday through Thursday from 8:00 AM to 4:00 PM and remains closed on evenings, weekends, and statutory holidays.
• The work hours will be Monday (8am-4pm), Tuesday to Thursday (8am-4:30pm) and Friday (8am-2:30pm). Note that the schedule may slightly vary to meet operational requirements.
• The clinic's team currently includes Dre. Roxanne Ouellet, 2 Nurse Practitioners, a Registered Nurse, and 1 medical office admin.
• The clinic will be located at 470 Ryan Street, Moncton, NB as of July 2025.

Qualifications:

• Ability to be efficient, organized and perform a variety of tasks within a fast-paced environment while interacting effectively with patients and healthcare providers.
• A respectful, empathetic, and helpful individual who exhibits compassion and patience.
• Strong computer skills (including using the internet, electronic medical record system, MS Office software, etc.).
• Ability to effectively operate a phone system.
• Demonstrates excellent documentation skills and attention to detail.
• A professional individual with strong interpersonal and problem-solving skills.
• Self-motivated individual who can work independently and as a team.
• Contribute to a culture of continuous improvement by fostering a mindset of innovation, problem solving, and excellence.
• Ability to maintain a high regard for confidentiality and advocacy for patients.
• Proficiency in English and French is required.

Experience/Education:

• Relevant post-secondary education or medical office admin diploma is an asset.
• Previous experience with Electronic Medical Records (EMR) is an asset.
• Previous related experience in a medical office environment is an asset.
• Knowledge of Medical terminology is required.

Why you should absolutely join our team:

Apply for a fantastic opportunity to join a positive, team-oriented environment where you will benefit from:

• A professional, positive, and inclusive work environment that strives to promote wellness.
• Join a collaborative, multidisciplinary team.
• Competitive pay rate offered.
• Health and Dental benefits.
• Enjoy a flexible schedule which no evening, weekend, statutory holiday, or on-call responsibilities.
• Free parking.

Application deadline: Friday, July 4th 2025

Start date: Monday, August 18th, 2025

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