Job Description

The Outreach Team - Cause & Connect

Lead Canvass Director, Face-to-Face Fundraising

Locations: Durham, NC

Hours: Salaried / Full-time/ 40-50 hours weekly. Year-round position starting immediately. 

Compensation: The starting base salary is $1800/week or $93,600 annually; bonuses and incentives will be available based on performance and meeting project expectations and deliverables. We offer a generous benefits package, including paid vacation and sick leave, health insurance, hands-on training, and opportunities for advancement.

Responsibilities:

• Manage a team that meets or exceeds weekly and monthly donor acquisition, donor retention and average gift amount goals.
• Develop strategic plans to reach constituencies in assigned locations.
• Lead by example by canvassing independently and/or with staff two days per week on average to achieve individual and team acquisition goals.

Staff Management  & Team Building

• Manage a team of 8-12 full-time and part-time staff who will sign up an average of 40-60 donors per week. 
• Develop, motivate, and manage a team to hit their goals by ensuring they have the tools and skills to do the job well through training and development opportunities, 1:1 and team meetings, and information sharing on campaign and current events. 
• Identify, promote, and train leaders. 
• Maintain high performance standards and provide consistent feedback and evaluation, holding staff accountable and having tough conversations when necessary; coach the managers you supervise to do the same with their staff.
• Facilitate an office culture that is fun and professional where people like to come to work and they can show up as their full and authentic selves.
• Respect and honor all people and ensure managers you supervise do the same.
• Fundraise with staff to lead by example and offer in-field training to further grow and develop in their role. 

Oversee Operations and Administration: 

• Create fundraiser schedules, develop turf plans, oversee daily logistics, track field and donor information, process payroll, ensure all tools and technology necessary for canvassers to be successful in the field are available and functional.
• Anticipate workflow and manage the schedules and quality of work for employees. Ensure company policies are upheld, including holding staff accountable to performance, integrity, health, safety, and professionalism standards.
• Manage fundraiser onboarding, including occasionally interviewing and offering candidates.

Qualifications:

Must have

• Goal-oriented
• Trainable and open to learning new skills
• Eagerness to lead from the front and go into the field to train, coach, and canvass
• Leadership experience - ability to motivate, grow, and manage a large team, engage and support staff, challenging staff to grow, and holding them accountable
• Self-starter with excellent problem-solving skills
• Willingness to delegate responsibility and work in a team 
• Organized and able to learn and manage operational systems like payroll and staff schedules
• Attention to detail and a proven ability to instill that quality in others
• Track record of equity and inclusion

Nice-to-have

• 1-3+ years of experience running paid canvasses or other canvassing operations
• Previous fundraising experience

We prioritize equity and inclusion. We are an equal opportunity employer and we strongly encourage Black, indigenous, people of color, women, people with previous felony convictions, members of the LGBTQIA+ community, and others who identify with underrepresented groups to apply.

As a member of the Professional Face-to-Face Fundraising Association (PFFA), our organization adheres to the PFFA Code of Conduct and all requirements stated therein. We commit to the ethical, effective, and sustainable practice of face-to-face fundraising, as well as equitable, diverse and inclusive hiring, training and workplace support practices for our staff, contractors and agency relationships. Further, we confirm that all positions, regardless of status, are paid positions and are not offered on a volunteer basis.

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