Junior Implementation Engineer Job at yonyou auto, China

M1ZnMUN2MmVVVzhHdUVQWmRRbXJsaE1ZeWc9PQ==
  • yonyou auto
  • China

Job Description

Job Responsibilities:

  1. Customer Feedback Handling: Under the guidance of a mentor, learn how to handle customer feedback issues and organize the collected demand information.
  2. Collaboration with Development Team: Maintain close communication with the development team, understand the software development progress and requirements, and provide support for operation and maintenance work.
  3. Customer Communication and Maintenance: Establish and maintain good customer relationships under the guidance of a mentor, regularly visit customers to understand changes in their needs, and improve customer satisfaction.
  4. Assist in Software Product Deployment: Learn and assist in the deployment of the company's software products under the guidance of a mentor, ensuring the stable operation of the system.

岗位职责:

1、客户反馈处理:在导师的指导下,学习如何处理客户反馈的问题,并整理收集到的需求信息。

2、与开发团队协作:与开发团队保持紧密沟通,了解软件的开发进度和需求,为运维工作提供支持。

3、客户沟通维护:在导师的指导下,建立并维护良好的客户关系,定期回访客户,了解需求变化,提升客户满意度。

4、协助软件产品部署:在导师的指导下,学习并协助完成公司软件产品的部署工作,确保系统能够稳定运行。

Job Tags

Full time,

Similar Jobs

NBCUniversal

Desk Assistant, NBC News Washington Job at NBCUniversal

 ...global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and...