Job Description
Employment Type: Internship
Contract Duration: 6 months
Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
- Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
- With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
- Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
- We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
- We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About The Team You Are Joining IATA’s Business Intelligence Services are the focal point and driving force for data management and global BI services for the aviation industry. In this role, reporting to the Assistant Director Travel & Tourism Econ BI, the successful candidate will be supporting the creation of the documentation and other supporting materials of the portfolio of derivative products of DDS (Direct Data Solutions).
What Your Day Would Be Like Support the creation of new manuals for the portfolio of DDS derivative products such as AgentIS, AirportIS, GAP etc. focused on the User Interface (UI) and the processing logic;
Liaise with Subject matter experts (SMEs) for input and validation of content;
Follow up with relevant stakeholders on a regular basis to assure progress and continuous feedback on content;
Assure high quality and accuracy of the content;
Lead the preparation and support work required for creating examples, use cases, short videos etc;
Provide regular updates to internal stakeholders on progress, challenges, achievements etc.
We would love to hear from you if you have University degree in a relevant discipline;
Ability to set priorities and work with speed with a strong customer focus and a high level of drive and energy;
Full proficiency in Microsoft Office. Familiar with Loom, Salesforce, PowerBi, SharePoint, potentially video editing.
Must be fluent in spoken and written English. Knowledge of additional language(s) and enthusiasm for the aviation industry will be an asset.
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!
Job Tags
Contract work, Remote job, Internship, Worldwide, Flexible hours,