Full or Part Time Receptionist Job at Valeo Well-Being, Calgary, AB

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  • Valeo Well-Being
  • Calgary, AB

Job Description

Full or Part Time Receptionist Location Remote in Calgary, AB :

Location:

Remote (Calgary-based)

Wage:

$19-21 an hour- Permanent, Part-time or Full-time

Hours:

15 to 30 hours per week, with flexible scheduling, to provide shared coverage alongside another receptionist.

About Us:

We are a dedicated psychology practice committed to creating a supportive environment for our clients. Our virtual receptionists play a key role in delivering friendly, efficient, and compassionate service, ensuring our clients feel valued and cared for from the first contact.

Position Overview:

We are looking for an adaptable and innovative receptionist to join our team. This role involves supporting daily operations, improving scheduling and client management processes, and delivering top-notch customer service.

Key Responsibilities:

  • Serve as the first point of contact for clients, managing calls, emails, and messages with warmth and professionalism.
  • Assist clients with scheduling, rescheduling, and other inquiries.
  • Take initiative to streamline and improve reception processes to enhance efficiency.
  • Collaborate with another part-time receptionist to ensure consistent coverage and support.
  • Handle invoicing and billing processing.
  • Communicate with referring providers as needed to coordinate client care.
  • Assist a multidisciplinary team of professionals with the shared goal of supporting client health and wellness.

Requirements:

  • Proven experience in a customer service or receptionist role, ideally in a healthcare setting.
  • Excellent verbal and written communication skills.
  • Ability to work independently and effectively as part of a remote team.
  • Strong customer service skills, with a client-first approach.
  • Computer literacy is required.
  • Familiarity with PIPEDA (Personal Information Protection and Electronic Documents Act) compliance.
  • Confidentiality with sensitive information.
  • Knowledge of Jane App is preferred.

What We Offer:

  • Part-time, flexible remote work with the potential to increase hours.
  • The opportunity to be part of a supportive team that values initiative and collaboration.

To Apply: Please submit your cover letter and CV/resume to Alana Ireland at dr.alana.ireland@valeowellbeing.ca. In your cover letter, please include your relevant experience, training, and availability, as well as why you think you would make a great addition to our team.

For more information you can also visit our website at: valeowellbeing.ca

Job Types: Full-time, Part-time

Pay: $19.00-$21.00 per hour

Expected hours: 15 - 30 per week

Benefits:

  • Work from home

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday

Work Location: Remote

Job Tags

Hourly pay, Permanent employment, Full time, Remote work, Flexible hours, Monday to friday,

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