Front Desk Representative Job at The Inner Wellness, Calgary, AB

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  • The Inner Wellness
  • Calgary, AB

Job Description

Front Desk Representative Location Calgary, AB :

Overview We are seeking a dedicated and friendly Front Desk Agent to join our team. This role is essential in providing exceptional customer service and ensuring a smooth operation at our front desk. The ideal candidate will have experience in a medical or dental office setting, showcasing excellent communication skills and the ability to manage multiple tasks efficiently.

Responsibilities

  • Greet and welcome patients and visitors in a warm and professional manner.
  • Manage phone systems effectively, answering calls promptly and directing inquiries as needed.
  • Perform data entry tasks accurately, maintaining up-to-date patient records and information.
  • Schedule appointments and manage the front desk calendar to optimize patient flow.
  • Assist with clerical duties, including filing, scanning documents, and handling correspondence.
  • Provide customer support by addressing patient inquiries and resolving issues in a timely manner.
  • Ensure the front desk area is organized, clean, and welcoming for all visitors.

Qualifications

  • Previous experience as a Front Desk Agent or in a similar role within a medical or dental office is preferred.
  • Strong customer service skills with a focus on patient satisfaction.
  • Proficiency in using computerized systems for scheduling and data entry.
  • Familiarity with phone systems and basic office equipment.
  • Excellent verbal and written communication skills.
  • Ability to multitask effectively while maintaining attention to detail.
  • A positive attitude and a team-oriented mindset are essential for success in this role.

Join us as we strive to provide outstanding service to our patients while fostering a supportive work environment!

Job Type: Part-time

Pay: $16.00-$16.50 per hour

Benefits:

  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Tags

Hourly pay, Work at office, Flexible hours, Afternoon shift, Monday to friday,

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