Job Description

Front desk host for Photo Studio Location Richmond, BC :

We are seeking a bilingual (Chinese and English speaking) Front Desk Receptionist for our dynamic photography studio. This role is a blend of exceptional customer service and efficient administrative support, serving as the first point of contact for our clients. The ideal candidate will be passionate about providing a welcoming environment and efficient service to our diverse clientele.

Key Responsibilities:

• Bilingual Client Reception: Warmly greet and assist clients in both English and Chinese, ensuring a positive first impression.
• Front Desk Management: Handle front desk operations including client check-ins, registration, and maintaining an inviting reception area.
• Multilingual Communication: Answer phone calls and respond to inquiries in both English and Chinese, providing accurate information about our services and scheduling.
• Appointment Coordination: Arrange and confirm appointments, coordinating with photographers to ensure efficient studio operations.
• Financial Transactions: Process payments, handle cash transactions, and perform basic bookkeeping tasks.
• Customer Service Excellence: Address client needs and resolve issues with a positive and professional demeanor.
• Administrative Duties: Perform data entry, record keeping, and assist in maintaining the studio.

Qualifications:

• Proficiency in both English and Chinese languages.
• Experience in a receptionist or customer service role, preferably in a creative environment.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively in a busy setting.
• Organizational and administrative skills.
• Familiarity with basic computer applications and office equipment.
• Experience in handling cash and basic accounting tasks.
• Professional appearance and approach.

Preferred:

• Prior experience in the Service industry.
• Additional language skills.

Job Types: Full-time, Part-time

Pay: From $17.50 per hour

Expected hours: 5.5 - 30 per week

Additional pay:

• Bonus pay
• Overtime pay
• Signing bonus
• Tips

Benefits:

• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• On call
• Weekends as needed

Experience:

• Customer service: 1 year (preferred)

Language:

• Chinese (required)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Flexible hours, Weekend work, Day shift, Afternoon shift,

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