Job Description

Potentia Human Resources is proud to partner with Connect Counselling & Therapy Society to recruit their next Executive Director, a people-centred, emotionally intelligent leader who brings operational strength, steady presence, and a commitment to building psychologically safe, values-aligned workplaces. For more than 40 years, Connect Counselling & Therapy Society has supported individuals, families, and communities through accessible, trauma-informed counselling and mental health services. Rooted in compassion, dignity, and inclusion, Connect plays a vital role in community wellbeing.

Connect Counselling is entering a well-supported leadership transition. Over the past year, the organization has completed significant foundational work, including the upcoming launch of a refreshed brand and website, updated policies and manuals, and a strengthened management structure. With these pieces in place, Connect is ready for its next chapter, focused on sustainability, donor engagement, culture stewardship, and consistent operational leadership.

Why Join Connect Counselling?

A Strong Foundation

This role offers the opportunity to lead an organization where the major systems and structures are in place, allowing the Executive Director to focus on stewardship, people leadership, and long-term sustainability, rather than rebuilding.

Meaningful, People-Centred Leadership

Reporting to the Board of Directors, the Executive Director will lead a skilled team and support a healthy workplace culture grounded in trust, psychological safety, and trauma-informed practice.

Sustainable Leadership Model

This is a 30-hour-per-week role, designed to support balance and longevity while still offering meaningful leadership impact. The organization values presence and connection, with the role primarily in-office and some flexibility.

Key Responsibilities

Leadership, Operations & Governance

• Provide overall organizational leadership aligned with mission, values, and strategy.
  
• Oversee operations, systems, risk management, and organizational sustainability.
  
• Lead strategic planning, project management, and policy oversight.
  
• Serve as the primary liaison to the Board; prepare reports and recommendations.
  
• Promote ethical conduct, accountability, and sound decision-making.
  

People, Culture & HR

• Steward a healthy, respectful, and values-aligned workplace culture.
  
• Lead with emotional intelligence in a trauma-informed environment.
  
• Support managers in staffing, performance management, and team development.
  
• Address workplace issues with clarity, fairness, and care.
  
• Ensure compliance with WorkSafeBC and respectful workplace standards.
  

Finance, Fundraising & Sustainability

• Partner with the Finance Manager on budgeting, monitoring, and reporting.
  
• Oversee financial performance, risks, and long-term sustainability planning.
  
• Lead fundraising strategy, donor engagement, and grant oversight.
  
• Cultivate relationships with donors, funders, and community partners.
  

Communications, Community & Programs

• Lead marketing, communications, and public representation.
  
• Oversee website, social media, and community communications.
  
• Build partnerships that support referrals, funding, and program growth.
  
• Support program development and ensure alignment with mission and trauma-informed principles.
  

Requirements

Connect is seeking a leader who demonstrates:

• People-centred, emotionally intelligent leadership.
• Experience leading teams through change or complexity.
• Fundraising, donor engagement, or revenue development experience.
• Confidence supporting healthy workplace culture and accountability.
• Operational and financial acumen.
• Strong relationship-building skills with Boards, staff, and community partners.
• Effective communicator who fosters clarity, trust, and accountability.  

Compensation & Work Structure

• This is a part-time (30 hours per week) Executive Director role.
• Salary: $75,000–$80,000 annually (commensurate with experience).
• Vacation: 4 weeks.
• Benefits: Extended health and dental (50/50 cost-shared); LTD employee-paid.
• Work model: Primarily in-office, with some flexibility.

Recruitment Process

Potentia Human Resources will be leading this search on behalf of Connect Counselling & Therapy Society.

The anticipated recruitment process includes:

• Initial application review and screening by Potentia HR.
• First-round interview with the Board.
• Informal meet-and-greet with a small group of staff representatives (coffee-based and conversational).
• Reference checks and final decision.
• The posting will remain open for approximately three weeks. The anticipated start date will align with organizational needs following the current Executive Director’s departure at the end of January.

Connect Counselling & Therapy Society is an equal opportunity employer committed to building an inclusive, respectful, and equitable workplace. They welcome applications from candidates of all backgrounds and lived experiences and value the perspectives that diversity brings to community-based work. Connect is committed to a barrier-free recruitment process and they will provide accommodations as needed. Please contact  grace@potentiahr.ca for accessibility requests.

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