GardaWorld is the largest privately-owned security services company in the world. We offer first-rate security solutions and professionals to protect people, assets and reputation globally.
Mission:
The Customer Experience Manager will be responsible for overseeing the optimization of Freshdesk (ticket management) and its integration with existing systems. They will play a key role in continuous process improvement, ensuring alignment between these tools and other internal systems. Concurrently, the manager will be responsible for managing the integration team and identifying and deploying opportunities for automation and self-service solutions.
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About GardaWorld Cash Services:
GardaWorld Cash Services is the leading provider of customized, end-to-end cash transportation solutions in North America, including secure transportation, cash management, safe deposit box processing, ATMs, and cash recycling services. As the largest cash transporter in Canada and the United States, we manage and move more than $8 billion in cash daily for the financial, commercial, government, and corporate sectors.
GardaWorld Cash is headquartered in Boca Raton, Florida, and GardaWorld Cash Canada is located in Montreal, Quebec. Our team includes more than 10,000 cash transportation professionals, secure branches, and processing centers strategically located across North America, supported by sophisticated technology, 24/7 customer support, and logistical expertise.
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