Job Description

JOB POSTING

Job Title: Crisis Intervention Specialist, Crisis

Job Type: Casual

Department: Crisis

Division: Crisis Services

Location(s): Oakville

Target Hiring Range: $32.00-$34.00 / hourly

About Us

The Canadian Mental Health Association – Halton Region (CMHA Halton) is a leading provider of adult and youth mental health services in the Region of Halton. We are driven by our cause to provide responsive mental health for everyone through equitable services targeted for people living with mental health and/or substance use concerns.

Why Work for CMHA- Halton

CMHA Halton offers a supportive team environment, flexible work environment, training opportunities, competitive vacation package and comprehensive benefits/pension package. We have an enthusiastic team who are dedicated to supporting individuals with mental health concerns within a client-focused environment. Individuals seeking new challenges and opportunities for professional growth are encouraged to apply.

CHMA Halton strives to build an inclusive culture with a staff group that represents the diversity of the people and communities we serve. We are committed to reducing systemic barriers to employment and our services that have traditionally impacted members from the following groups, Black, Indigenous People, and other racially visible persons, members of the 2SLGBTQIA+ community, and persons with disabilities. If you are a member of one of these equity-seeking groups, you are encouraged to self-identify in your cover letter or your resume. Please also feel free to identify your preferred pronouns when applying.

Role Overview:

The Canadian Mental Health Association - Halton Region Branch (CMHA-Halton) is seeking a Crisis Intervention Specialist on a casual basis with availability to work Monday-Friday. Hours of work are 9am-9pm and/or 9am-5pm, shifts available 7 days per week. The position is based at our Oakville, Ontario location. The position resides within an integrated team of individuals who work closely together to provide meaningful programs, crisis intervention and connections to community services and support to people affected by mental illness. The COAST program is provided in partnership with the Halton Regional Police Services and this position will work as part of the police partnered outreach team as well as part of the Community Response Team which consists of a team of 2 Crisis Intervention Specialists.

The Successful Candidate Will:

• Provide intensive short-term support, crisis intervention and service coordination to residents of Halton Region
• Make referrals on behalf of clients to a wide variety of community programs and services
• Commit to the use of the recovery model while providing client service
• Commit to supporting health, safety and wellness according to relevant legislation and agency policies and procedures

Responsibilities:

• Provide a wide range of accessible services including outreach assessments, telephone support, referrals and interventions to prevent further crisis
• Complete mental status examinations and assess risk in outreach environments
• Work in collaboration with COAST crisis workers, police and community partners to build an effective community crisis network
• Build positive relationships with communities and agencies to become mutual resources
• Develop tools and resources to manage client crisis, develop strategies to assist clients to prevent further crisis and establish personal goals that move clients towards recovery
• Engage clients to participate in their crisis and recovery planning
• Provide crisis support and services via the COAST crisis line
• Provide support to the clients support network as appropriate (e.g. managing mental health issues, crisis education, problem solving, etc.)
• Comply with Crisis Response Service Standards
• Other duties as assigned

Qualifications:

• University degree in a health care or social services related discipline
• Minimum of four (4) years’ experience working in the mental health field and specifically handling crisis intervention
• Registered with a professional college preferred
• Working knowledge of the mental health field and crisis intervention
• Demonstrated ability to provide one to one and group support to clients, families and friends
• Knowledge of relevant mental health legislation including the Mental Health Act
• Demonstrated ability to work independently and as part of a team
• Demonstrated conflict management and resolution skills
• Excellent oral and written communication skills
• Proficiency in MS applications
• Knowledge of EMHware an asset
• Training in CPR, first aid and ASIST is an asset
• Vulnerable sector criminal record search required upon hire
• Must pass additional screening and background check through Halton Regional Police Services

Working Conditions and Physical Requirements:

• Shift work with the ability to work excess/overtime hours and and holidays where required.
• Able to answer and communicate through telephone calls and general computer use.
• Able to react and respond quickly under escalated situations to ensure client and staff safety.

CMHA Halton will support any accommodations that may be required for you to actively participate in the recruitment process. Please email careers@cmhahrb.ca if you wish to review this job posting in an alternative format or if you would like to request an accommodation. Only those selected for an interview will be contacted. Thank you for your interest in CMHA-Halton.

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