The Credit Fraud Investigator is responsible for the timely identification of potentially fraudulent credit applications, including (but not limited to): financial credit products such as credit cards, loans, lines of credit, mortgages; telecommunication and/or automotive lending products.
The primary function of this role is to identify, review, assess, and investigate the potential risk associated with new credit applications. This role would partner closely with the Fraud Services Team and the client's Fraud Investigation team, who would be performing further fraud investigation work on referred applications. This position requires critical analytical thought, investigative review techniques, a sound fraud background, and the ability to quantify and qualify emerging fraud trends. Advantages- Maintain detailed fraud detection review notes and records by updating the fraud investigation log & inputting notes in FraudIQ
- Confirm or clear fraud alerts after review by correctly updating the Decision tag within FraudIQ Manager
- Refer alerts that require additional due diligence to the & Client Fraud Investigations Teams
- Investigate fraud alerts triggered by new applications
- Review application documentation provided by client (if necessary)
- Prepare and present findings to internal leadership groups with recommendations for process improvement
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