Job Description

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?

You will assist in the development of our CPAP program and clinical setups. You will promote sales and/or rental of medical equipment and services. Providing orientation and training on related equipment to clients, coworkers and clinicians will be an important component of this position. Duties may include participating in seminars/meetings and ensuring that patient care standards and best methodologies are consistently met.

What you’ll do:

• You will be responsible for expanding awareness of Shopper Home Healthcare.
• Develop and maintain contact with patients to promote sales of the company’s products; deliver information on new or existing products and services; demonstrations and prepare quotations and make presentations as deemed appropriate by the company.
• Provide consultative services to clients and/or healthcare individuals on the types and application of equipment and services: provide instructional programs; equipment updates, vital brochures, demonstrations etc.
• Attend workshop/education sessions to ensure product knowledge is current.
• Prepare reports on calls and activities.
• Promote the company’s products and services and deliver information to interested parties.
• Be accountable for promoting the sale of equipment and services through the provision of personalized and professional advice, information, and consultation to individuals.
• Be accountable for all stock equipment that is on loan and for the maintenance and security of equipment used.
• Proactively engage with clients to achieve therapy compliance.
• Maintain ongoing communication to obtain financial approvals with various funding and government agencies.
• Align with all health and safety regulations.
• Perform other duties as required.
• Commitment to promoting a workplace of inclusiveness and belonging.

What you bring:

• Registered Respiratory Therapist, Registered Nurse or Registered Polysomnographic Technologist; Ontario professional license, in good standing with your respective college/board.
• Clinical CPAP experience is an asset.
• You will have a minimum of two years related experience enhanced by a background working in a hospital and/or private respiratory setting.
• Proven consultative skills to deliver information, advice and guidance to health care providers on Shoppers Home Health Care products and services.
• A proven, thorough knowledge of various products and services available.
• Good communication skills to make presentations, instruct individuals and groups on the use, maintenance and servicing of equipment.
• The ability to develop and maintain client contacts.
• Analytical skills to assess the best product for the individual need.
• Ability to exercise sound judgment.
• Establishing terms and conditions of sale or rental, i.e., length of evaluation period, discounts offered on pricing with guidelines.
• Providing advice to clients with respect to the most suitable form of obtaining equipment by way of rental or purchase.
• Evaluating the effectiveness of existing sales program and methods and recommending changes to same.
• Commitment to providing Legendary Customer Service.
• Accommodation is available upon request for applicants and employees with disabilities.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy .

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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