Job Description
DESCRIPTION
The Cluster Leader is responsible for one or more Amazon Data Centers within a particular region. It is a Data Center Operations senior manager role and has managerial responsibility for safety, security, availability, scaling, efficiency and cost. This position is located in Inzai in Chiba prefecture.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Hiring, managing and developing the operations team including data center operations managers, engineering operations managers, logistics operations managers and their teams
- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
- Planning and executing the Data Center Operations component of new datacenter and Colocation (Colo) expansions
- Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance and change management
- Safety, security, and availability incident response, incident management and incident resolution
- Continuous improvement of operational processes, procedures, methods and tools
A day in the life
You review key performance metrics and cluster dashboards, do one on one checks with direct reports to provide guidance and remove blockers, hold weekly team status and strategic planning meetings, and hold strategic work sessions on business planning, resource allocation, and process optimization. You attend executive leadership meetings to align on organizational objectives, stakeholder management meetings with design engineers, data center planning, construction and commissioning teams, and global program owners. You review and approve team deliverables and provide strategic direction. You focus time for strategic initiatives, budget management, and performance reviews.
About the team
Our Amazon Data Centers team is customer obsessed to deliver the safest, most secure, and most reliable data center operations available. We strive to build great people, deliver results, and innovate. As part of our team, you will collaborate with experienced professionals who are passionate about what they do, from day one working alongside engineers, technicians, and many company stakeholders. We value builders who can:
-Think big and innovate for our customers
-Drive results through ownership and accountability
-Learn continuously and stay curious
-Demonstrate strong judgment while remaining open to diverse perspectives
-Work effectively across global teams and time zones
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
- 10+ years of relevant operations management experience, including managing teams of 100-200 people and geographically distributed management teams
- Demonstrated track record in delivering complex projects and operating mission-critical teams/products
- Proven ability to hire, develop, and lead high-performing technical teams
- Strong analytical and communication skills, including written and verbal proficiency in English
- Demonstrated ability to analyze data, create effective presentations, and drive data-based decisions
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