Job Description
Essential Duties and Tasks
- Manage programs and activities of the quality department
- Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
- Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
- Participate in the development, implementation and administration of quality specifications and systems.
- Monitor and report on progress against metrics and goals
- Visit customers and suppliers when necessary.
- Responsible for all activities associated with internal and external audits.
- Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
- Monitor site quality and food safety metrics and develop counter measures as needed.
- Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
- All other duties as assigned.
Qualifications, Education and Experience
- BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
- Experience in print press QC mythology
- Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
- Strong data management skills preferred.
- Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
- Effective coaching, training and facilitating experience.
- Solid working knowledge of quality processes and related manufacturing
- Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
- Maintains strict confidentiality and protects privacy of confidential/sensitive information.
- Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
- Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
- Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
- Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.
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