Job Description

MAU is hiring a Bilingual Interviewer in Greenville, SC. As a Bilingual Interviewer, you will screen and interview job seekers to client work-order specifications, schedule and support interviews/orientations, and conduct Spanish–English bilingual interviews while translating notes into the Applicant Tracking System (ATS).

Benefits Package

• Competitive Compensation Package

• Medical, Dental, and Vision Benefits

• Paid Holidays (11)

• Paid Vacation

• Great work environment

• Employee Assistance Program (EAP)

• Care Partners Program

• Health Club Reimbursement Program

• Additional supplemental benefit programs

• 401k

• Salary Continuation

• Educational Reimbursement

• FMLA available after 12 months of service

Shift Information

• Full-time; Monday–Friday, 8:00 a.m.–5:00 p.m.

• Periodic nights and weekends may be required as needed.

Career Path

• Staffing Specialist

• Sr. Staffing Specialist

• Branch Coordinator

• Staffing Supervisor

• On-site Manager

• On-site Support

• Operations Manager

• Other Corporate Support Functions

Required Education and Experience

• High School Diploma or GED

• 1–3 years of experience in customer service or a professional work environment

• Experience working with the public

• High degree of proven professionalism

• Fluent in English and Spanish (reading, writing, speaking)

Preferred Education and Experience

• Staffing industry or manufacturing HR experience a plus

• HR or staffing certifications a plus

• Experience working with an Applicant Tracking System (ATS)

• 2- or 4-year degree in Business, Communications, or Human Resources

General Requirements

• Proficiency in speaking, reading, and writing in Spanish and English

• Flexibility; strong sense of urgency; results driven

• Communication proficiency; collaboration skills; customer/client focus

• Organizational skills; time management; strategic thinking; business acumen; thoroughness

• Ethical conduct; personal effectiveness/credibility

• Build and maintain working knowledge of basic state/federal employment guidelines to remain compliant

Essential Functions

• Use staffing software to search and pre-screen applicants for multiple clients and verify hire eligibility

• Maintain interview schedules and enforce MAU guidelines and policies with applicants

• Research prior client employment and maintain records

• Conduct bilingual (Spanish–English), behavioral-based interviews in a timely manner

• Translate Spanish interview notes into English and document in the ATS

• Translate candidate documentation and internal process documents, as needed

• Administer assessments to evaluate applicant skills and review results with the Staffing Specialist

• Return calls regularly to answer applicant questions and provide status updates

• Learn and maintain knowledge of job descriptions, requirements, and client needs

• Communicate frequently with team members on results and issues

• Assist the Staffing Specialist in creating candidate lists for open orders

• Cover receptionist duties when required (answer phones, process applicants)

• Recruit candidates via online portals (e.g., MAU website, Indeed) and marketing lead generation

• Schedule appointments for interviews, assessments, client interviews, and orientations

• Participate in MAU safety activities, including annual branch safety projects and required safety training

Work Environment and Physical Demands

• Professional office environment using standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines)

Physical Requirements

• Ability to stand/walk up to 8 hours

• Ability to sit up to 8 hours

Travel

• Little to no travel required

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