Airport Attendant / 空港アテンダント Job at Rosewood Hotel Group, 沖縄県 沖縄市

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  • Rosewood Hotel Group
  • 沖縄県 沖縄市

Job Description

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Please find the English below.

主要な責務:ローズウッド宮古島では、プロフェッショナルな空港係員を募集しています。空港でのお出迎え、お荷物のお預かり、リゾートまでの送迎など、お客様にシームレスな到着体験を提供するお仕事です。理想的なのは、温かく魅力的な人柄、卓越したカスタマーサービススキル、そして思い出に残る第一印象を確実にするためにゲストのニーズを予測する能力を持っている方です。

必須の業務と責任(主要な活動)

  • 空港に到着したゲストを出迎え、手荷物を預かり、移動手段まで案内する。
  • ゲストの到着に関してフロントオフィスチームと明確なコミュニケーションを保つ。
  • ホテルのサービスや地元の観光スポットに関する情報を提供する。
  • 空港職員、入国審査官、税関職員と良好な関係を築く。
  • ゲストの特別な要望をサポートし、快適さと満足感を提供する。
  • 早朝、夜間、週末、祝祭日を含む柔軟なシフト勤務。

一般的なスキル

  • 高級ホテルでのホスピタリティ経験者優遇。
  • 細部にまで気を配り、プロ意識を持って接客できる方。
  • 日本語と英語で流暢にコミュニケーションが取れる方(その他の言語も可能であれば尚可)。
  • 荷物の取り扱いができる方。
  • 清潔な運転記録が必要。
  • 外国人の場合 日本の就労ビザを取得するためには、最低でも準学士号または学士号が必要です。
  • ローズウッド宮古島で一緒に働きませんか。日本有数の息を呑むような島のリゾートで、特別な体験を作り上げましょう。

Job Summary

Rosewood Miyakojima is seeking a professional and welcoming Airport Attendant to join our team. This role is responsible for providing a seamless arrival experience for our guests by greeting them at the airport, assisting with luggage, and coordinating transportation to the resort. The ideal candidate will have a warm and engaging personality, exceptional customer service skills, and the ability to anticipate guest needs to ensure a memorable first impression.

Essential Duties and Responsibilities

  • Meet and greet guests upon arrival at the airport, assist with baggage, and escort them to their transportation.
  • Maintain clear communication with the Front Office team regarding guest arrivals.
  • Provide information about hotel services and local attractions.
  • Build strong relationships with airport personnel, immigration, and customs officers.
  • Assist guests with any special requests, ensuring their comfort and satisfaction.
  • Work flexible shifts, including early mornings, evenings, weekends, and public holidays.

Required Skills – General skills:

  • Previous hospitality experience in a luxury setting preferred.
  • Strong customer service skills with attention to detail and professionalism.
  • Ability to communicate fluently in Japanese and English (additional languages are a plus).
  • Must be physically capable of assisting with luggage handling.
  • A clean driving record is required.
  • For foreign candidates: A minimum of an associate or bachelor’s degree is required to qualify for a Japanese work visa.

Join us at Rosewood Miyakojima, where we craft exceptional experiences in one of Japan’s most breathtaking island destinations.

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