Job Description

Description

Northwest Center is looking for an Administrative Assistant to join our IMPACT team!

We are seeking a detail-oriented administrative professional with excellent organizational and communication skills to support IMPACT’s nationwide consultation and training program. As a key member of the team, you will provide comprehensive administrative and customer service support to ensure smooth program operations, from handling day-to-day tasks to engaging prospective customers, as well as logistical support. 

A successful candidate is passionate about inclusion, highly organized, culturally responsive, and works cooperatively with staff and community partners. Join our dedicated, mission-driven team committed to making communities more inclusive. Applicants with fluency in a non-English language are encouraged to apply.

Location: Renton, WA (Hybrid)
Schedule: Monday - Friday; Full-Time
Starting Wage Range: $22.71 - $25.00 per hour
Full Wage Range: $22.71 - $27.76 per hour

What we can offer:

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance 
• 17 Accrued Paid Time Off Days Annually
• 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
• Parental Leave & Paid Compassion Leave
• Retirement 401(K) with a company match
• Employment Assistance Program (EAP) via Spring Health
• Mental Wellness Program including six free therapy sessions per year
• Opportunity for career development with our NWC Mentorship Match program
• Physical Wellness Reimbursement Program - $25/month
• Student Loan Contribution Program - $50/month
• Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer here:http://www.nwcbenefits.com/

Key Responsibilities:

• Provide administrative support, including organizing, ordering supplies, and maintaining digital document storage systems
• Manage the team calendar, meetings and live training schedules, ensuring trainers are assigned
•  Provide support to ensure data accuracy on the team and maintain a schedule for data reporting, both internally and externally
• Provide technical support and customer service for training participants 
•  Acting as the first point of contact (phone calls, emails, etc) for prospective customers by discussing and promoting program services, with the aim of converting inquiries into sales
• Track and process payments for live training and course purchases
• Assist in preparing materials and logistics for in-person trainings and community events
• Serve as a professional representative for IMPACT at community events and resource tables

Requirements:

• One (1+) year experience in an administrative role with customer focus
• Advanced Proficiency using Microsoft Office Suite
•  Strong verbal and written communication skills
•  Strong organizational, time management, and interpersonal skills
• Passion for inclusion in early childhood education
• Previous experience working with children is preferred
• Familiarity with data management systems preferred
•  Bilingual candidates (Spanish, Mandarin, or Somali) preferred

About Northwest Center's IMPACT Team:
IMPACT is the Inclusion Mentorship Program for increasing Access in Childcare Team. We provide inclusive early learning training, consultation, and online courses for early learning and childcare teachers, administrators, school districts, private education programs, after-school programs, coaches, home visitors, parents, and families. On this team, you will be supporting the community to be a more inclusive place for children of all abilities.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.    

 

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together. 

 

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status. 

Job Tags

Hourly pay, Full time, Work at office, Holiday work, Monday to Friday,

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